Returns & Exchanges
At Deadly Ponies, we take pride in the craftsmanship of our leather goods and want you to be completely satisfied with your purchase. If your selection isn't quite right, you can return or exchange full-priced items within 14 days of receipt.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Ensure items are in their original, unused condition with all tags and dust bags included; securely pack them in the original shipping box.
Label and Dispatch
Print your prepaid shipping label provided via the portal and drop the package off at your nearest authorized courier location.
Quality Check and Refund
Once our artisans inspect the returned item, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing